Questions about our service, answered straight.
Pricing, scheduling, the pure water system, guarantees, and everything in between. Can't find your answer? Call us at (952) 800-3334.
Scheduling & Booking
How do I schedule a cleaning?
Fill out the form on our contact page or call us at (952) 800-3334. We respond same day on weekdays. You'll get a confirmation with your date, time window, and crew details.
Do I need to be home during the cleaning?
For exterior-only work, no — you don't need to be home. We just need access to the outside of the property. For interior window cleaning, we recommend being home or leaving instructions for access. Some recurring clients provide a key.
How long does a cleaning take?
Most residential homes take 1.5–3 hours for exterior-only and 3–5 hours for full interior + exterior. Gutter cleaning typically takes 1–2 hours depending on linear footage and debris level. We give you a time estimate when you book.
What do I need to do to prepare for my appointment?
Very little. Clear any obstacles near windows — planters, patio furniture, or anything close to the exterior walls. For interior cleaning, make sure each room is accessible. We move lightweight items and lay down protective mats.
Pricing
How is each job priced?
Pricing is based on the number and type of window panes, whether you want interior + exterior or exterior-only, stories, and the size of the home. For gutters, it's based on linear footage of gutter and debris level. We provide a firm quote before any work starts — no surprise charges.
How much does window cleaning cost in the Twin Cities?
Most residential homes run $150–$400 for exterior window cleaning. Interior + exterior packages run $250–$600 depending on window count. We quote every job individually — contact us for an accurate number.
How much does gutter cleaning cost?
Most single-story homes run $100–$175. Two-story homes typically run $150–$250. Pricing depends on linear footage and debris level. We give you a firm price before starting.
How much does pressure washing cost?
Most driveways run $150–$300 depending on size and stain level. Patios and sidewalks usually run $100–$250. House washing is quoted by square footage and stories. Firm quote before we start.
Services
Do you clean interior windows too?
Yes — we offer full interior + exterior packages, or exterior-only if you prefer. Interior cleaning includes wiping the glass, sills, and frames. We use an eco-friendly, pet-safe solution.
Do you clean screens?
Screen cleaning is available as an add-on with any window cleaning — just $3 per screen. We remove each screen, scrub both sides (with our Xero Screen Cleaner when screens need extra attention), and reinstall. Damaged screens are flagged.
Do you offer pressure washing?
Yes — driveways, patios, sidewalks, sport courts, and decks. We use a rotary surface cleaner on concrete for an even finish, and soft washing on siding and delicate surfaces.
Do you offer commercial window cleaning?
Yes — we serve both residential and commercial properties. Offices, restaurants, retail storefronts, apartment and condo buildings, warehouses, and high-rises are all within our scope. Contact us for a commercial quote.
Do you install holiday lighting?
Yes — we offer full-service Christmas and holiday light installation. Custom design, professional installation, post-season take-down, and storage all included. Residential and commercial. Book in September or October for the best availability.
The Pure Water System
What is the pure water system?
We use deionized, ultra-pure water delivered through a water-fed pole. Pure water has zero dissolved minerals, so when it dries it leaves nothing behind — no spots, no streaks, no soap film. Your windows stay cleaner longer because there's no residue for dirt to stick to.
Is the pure water system safe for my plants and lawn?
Yes — pure water contains zero dissolved minerals or chemicals. The runoff is completely safe for plants, grass, and garden beds. No soil displacement, no chemical residue.
Can you clean high windows without a ladder?
Yes — our water-fed pole system reaches up to 60 feet from the ground, covering most residential exteriors without ladder work. For areas that genuinely require ladder access, we're fully insured and trained for it.
Guarantees & Insurance
What is the 7-Day Rain Guarantee?
Quarterly and Monthly Cleaning Club members are covered by our 7-Day Rain Guarantee. If rain dirties your windows within 7 days of service, we return at no charge. No fine print, no arguing about whether it was "really" rain damage.
Are you insured?
Yes — FCR Cleaning is fully insured with general liability and workers' comp coverage. You're protected if anything goes wrong on your property. We provide a certificate of insurance on request for commercial clients.
Service Areas & Frequency
What areas do you serve in the Twin Cities?
We serve 30+ cities across the metro including Bloomington, Eden Prairie, Minnetonka, Edina, Plymouth, Maple Grove, Wayzata, Burnsville, Eagan, Apple Valley, Chanhassen, Chaska, Minneapolis, Saint Paul, Richfield, Shakopee, Prior Lake, Savage, Woodbury, Lakeville, Rosemount, and more. If you're within 45 minutes of Excelsior, we likely cover you.
How often should I clean my windows in Minnesota?
Most Twin Cities homeowners clean 2–3 times per year: spring (after winter road salt and grime), mid-summer, and fall before the cold. If you have kids, dogs, or heavy tree cover, 3–4 times is worth it.
How often should gutters be cleaned in Minnesota?
Twice a year is the standard — late spring (after tree seeds and pollen) and late fall after the leaves are down. Homes under heavy tree canopy often need a third cleaning mid-summer.
Packages & Discounts
Do you offer recurring service packages?
Yes — the FCR Cleaning Club has three plans: Bi-Annual ($50 off per cleaning), Quarterly ($100 off per cleaning), and Monthly ($150 off per cleaning). Every plan includes hassle-free scheduling, and higher tiers add the 7-Day Rain Guarantee, free hard water spot removal, touch-up visits, and priority scheduling.
Is there a veterans discount?
Yes — $25 off every service for veterans and active-duty military. No expiration, evergreen discount. Thank you for your service.
Do you have referral bonuses?
Yes — refer a friend who books and get $50 off your next service. Refer a neighbor before or during your cleaning and both of you save $50. No limit on how many people you refer.
Ready to get started?